Shipping policy

Shipping Policy

Where We Ship

We currently ship within Canada only. At this time, we do not offer international shipping.

Shipping Method

All orders are shipped using Expedited Parcel through our trusted Canadian carrier. This service includes tracking and reliable delivery timelines across all provinces and territories.

Processing Times

Orders are typically processed within 1–3 business days. During peak periods, holidays, or product launches, processing may take slightly longer.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Times

Expedited Parcel delivery estimates vary by region, but most orders arrive within:

Local/Regional: 2–4 business days
National: 3–7 business days

Please note these are estimates provided by the carrier and actual delivery times may vary.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the weight/size of your order. All shipping fees are non-refundable.

Order Issues or Delays

Once handed over to the carrier, transit times and delays are outside our control. If your order is delayed or you encounter any delivery issues, we are happy to assist—please reach out to us with your order number.

Incorrect Addresses

Please ensure your shipping information is accurate before completing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or does not arrive at all, contact us immediately so we can review the issue and help find a resolution.

If for whatever reason a shipment is taking too long, or you have any questions please feel free to email us at reflextactical.ltd@outlook.com and we will get in touch with Canada Post to resolve the issue.